Senior Cloud Engineer

1 week ago


Omaha, Nebraska, United States Fiserv Full time
About Fiserv

Fiserv is a global leader in payments and financial technology, serving clients in over 100 countries. As a Fortune magazine's "World's Most Admired Companies" and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.

Job Title: Senior Cloud Engineer

We are seeking a highly skilled Senior Cloud Engineer to join our Contact Service Technology team. As a key member of our team, you will be responsible for developing and implementing sophisticated Full stack.Net applications and BI solutions in a dynamic purposeful environment.

Key Responsibilities:
  • Collaborate with Architects, Developers, and Test Engineers on multiple Contact Center IVR & Chat data sources using Microsoft related technologies.
  • Work closely with Customer Care organization and Business units to execute on the ongoing strategy to assess design and development of Client Portal, Middleware, and BI/Data warehouse.
  • Create world-class UI, REST APIs, Data integration, and data quality dashboards to support the CCO organization.
  • Undertake conversion projects from in-house applications to cloud-native technology applications for Contact Service Technology.
  • Lead internal technical development training sessions.
Requirements:
  • 8+ years of experience in client-side web development using JavaScript and JS frameworks.
  • 8+ years of experience in.Net Core, ReactJS, Rest APIs, Azure Services, Azure SQL, SSRS, SSIS, ADF, Cognos, Snowflake, Python, Splunk, Dynatrace, and Power BI.
  • 8+ years of experience working with Microsoft Visual Studio, GIT Hub, SonarQube, Harness, and Database Tools.
  • Bachelor's degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience.
Preferred Qualifications:
  • Strong knowledge of networks, including VPNs, VM servers, firewalls, load-balancing, and terminal service.
  • Experience in data models with call center tools such as Genesys Voice Platform, Avaya, Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording, and Smartguide KMS.
  • Experience with Azure Services and Containerization.

We are an Equal Opportunity Employer and welcome diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.



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