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Portfolio Operations Coordinator
2 months ago
Overview
The Portfolio Operations Coordinator, under the guidance of RCD's Associate Director of Asset Management (ADAM), will be responsible for a comprehensive range of administrative and systems-related functions related to RCD's corporate activities and portfolio of affordable multi-family housing. The responsibilities are categorized into three main areas: (1) Corporate and Portfolio Management, (2) Business Analysis; and (3) Systems Support & Maintenance. The role of the Portfolio Operations Coordinator is crucial to the essential functions of RCD's operations and the achievement of RCD's mission. This position necessitates a moderate level of direct oversight and supervision. The candidate will collaborate closely with the Asset Management team while also engaging with other teams and organizational leadership. The candidate will be part of a growing team and organization with a solid track record, industry standing, and growth trajectory.
Corporate and Portfolio Management
- Administration and documentation for the Corporate Board.
- Collaborate with RCD's Executive Director on Board of Directors administration, including coordinating Board meeting attendance and documentation (may involve attending monthly Board meetings in the evening), organizing meetings and administration of RCD's affiliate non-profit organizations, and assisting Board members with the submission of required annual compliance documentation.
- Provide functional and administrative support for routine compliance reporting related to affordable housing programs for lenders and investors.
- Manage applications and renewals for corporate filings, including but not limited to: business licenses, property tax exemptions, and various other state and federal compliance obligations.
- In partnership with departmental leadership, develop procedure documents to formalize existing business processes and ensure consistency in current policies and procedures.
- Assist in maintaining portfolio data and respond to internal and external informational and data inquiries.
Business Analysis
- Assist Asset Managers in conducting research, analytical tasks, and reporting on special project initiatives that significantly impact the successful operation of RCD's affordable housing properties.
Systems Support & Maintenance
- Support data collection, validation, and other assistance for the Salesforce database system within Asset Management.
- Compile and review program regulatory agreements and funding documents.
- Facilitate the migration of property management and financial data from spreadsheets to Salesforce and Power BI.
- Provide technical assistance and support to internal staff regarding data structure and data systems.
Qualifications & Skill Set:
- Associate's degree required; bachelor's degree preferred or 2+ years of administrative support experience.
- Strong organizational abilities and capacity to manage and prioritize multiple responsibilities.
- Knowledge of database development and maintenance and business analytics solutions is a plus, particularly with Salesforce and Power BI.
- Familiarity with or demonstrated interest in asset management of affordable housing real estate is preferred.
- A collaborative team player with a proactive attitude and a problem-solving mindset.
- Excellent interpersonal skills and the ability to indirectly manage others.
- Clear and effective verbal and written communication skills.
- Proficient in Excel.
- Experience with property management and financial accounting systems is a plus, such as: MRI, Boston Post, Yardi, Sage Intacct, RealPage.
- Experience working for an escrow or title company, or holding a paralegal certificate is a plus.
Work Environment
RCD is currently implementing a hybrid work model. Depending on your location, you may be expected to work in the office a few days each week.
Travel Requirements
This position may require occasional travel to off-site locations.
Physical Requirements
While performing the duties of this position, the employee is regularly required to sit, speak, and hear. Frequent use of a keyboard, computer monitor, and phone is necessary. Clear communication, both verbally and in writing, is essential. The ability to lift up to twenty (20) pounds occasionally is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Application Procedure & Compensation
Applicants should submit a cover letter and resume through the designated application platform. Candidates with relevant experience and/or skills will be contacted for interviews. Individuals from historically marginalized groups are strongly encouraged to apply.
RCD offers competitive benefits, including paid vacation and sick leave; health, dental, vision, life, and long-term disability insurance; pre-tax flexible spending and commuter plans; and employer contributions to a retirement savings plan.
The salary range for this position is $79,700.00 to $83,900.00, based on factors including experience, qualifications, role specialization, and market conditions. Salary placement within this range considers current and past employees' salaries for similar roles, budgetary limits, and market demand.
RESOURCES FOR COMMUNITY DEVELOPMENT IS AN EQUAL OPPORTUNITY EMPLOYER