Service Operations Director
2 days ago
We are seeking a highly skilled and experienced Service Operations Manager to join our team at Vac-Con. As a key member of our operations team, you will be responsible for overseeing the daily operations of multiple service departments, including parts, service, leasing, facilities, and customer service.
Your strategic leadership will ensure that all departments operate smoothly, delivering exceptional service to our valued customers. You will have the opportunity to lead and mentor department managers, fostering a culture of continuous improvement, accountability, and collaboration.
Key Responsibilities- Oversee the daily operations of multiple service departments
- Lead and mentor department managers to foster a culture of continuous improvement
- Identify areas for operational improvement and implement effective strategies
- Manage budgets to ensure financial goals are met and resources are allocated efficiently
- Ensure compliance and safety regulations are met
- Work closely with the customer service team to resolve issues promptly
- Recruit, hire, and train office staff
- Maintain product inventory that meets market demand
Vac-Con is a leading industrial pipe cleaning, pipe inspection, and hydro excavation equipment supplier in the tri-state area. We provide equipment sales, rentals, service, parts, and used equipment sales to our customers throughout New York and New Jersey.
We believe in excellence, caring more than others think is wise, and risking more than others think is practical. We provide personal, prompt support from your first phone call to sales and services.
Our core values are to support our customers by championing customer-centric initiatives, delivering exceptional service, and fostering continuous improvement.
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Service Operations Director
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Branchburg, United States Vac-Con, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Vac-Con, Inc. As a key member of our operations team, you will be responsible for overseeing the daily operations of multiple service departments, including parts, service, leasing, facilities, and customer service.Your strategic leadership will...
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Service Operations Director
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Branchburg, United States Vac-Con, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Vac-Con, Inc. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our service departments, ensuring seamless delivery of exceptional service to our valued customers.As the Operations Manager, you will...
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