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Spa Guest Services Coordinator

2 months ago

Chicago, Illinois, United States The NOW Full time

Spa Guest Services Coordinator / Experience Specialist

The NOW Massage is committed to delivering an outstanding experience that merges mindfulness with therapeutic massage, offering a distinctive approach to personal wellness. Our mission is to enhance self-care and well-being through accessible, luxurious massage services in a tranquil setting.

Key Responsibilities:

  • Provide outstanding customer service to all guests
  • Maintain punctuality for scheduled shifts
  • Oversee the reception area and daily operational tasks
  • Schedule appointments and tailor guest experiences
  • Promote various services, memberships, and retail products
  • Address guest inquiries with professionalism
  • Ensure a clean and organized workspace
  • Foster a positive and collaborative work environment

Core Values of Our Team:

  • Attractive bonus incentives
  • Supportive team culture
  • Exclusive discounts on services and products
  • Unexpected perks and treats
  • Complimentary beverages and snacks

The NOW serves as a refuge where individuals can unwind and prioritize self-care. Become a part of our nurturing and encouraging team.