Patient Support Specialist

1 week ago

Longview, Washington, United States PeaceHealth Full time
Job Summary

PeaceHealth is seeking a dedicated and compassionate Patient Team Support - Outpatient Oncology to join our team. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.

Key Responsibilities
  • Assist the healthcare team in maintaining an efficient and safe patient care environment.
  • Provide patient care within the scope of a Certified Nursing Assistant (C.N.A) as directed by the Registered Nurse.
  • Meet or exceed customer needs as a patient advocate, exercising discretion in the management of patient information and assuring strict patient confidentiality.
  • Perform clerical duties on the unit, including accurate transcription of orders, coordination of patient admission, discharge, and transfer, and coordination of patient registration, scheduling, and insurance authorizations.
  • Monitor, maintain, and order unit supplies.
  • Promote the safety and security of the unit through a working knowledge of fire, biohazard, electrical safety, infection control policies, and disaster plan.
  • Communicate effectively with patients, families, and healthcare team members to ensure seamless care coordination.
Requirements
  • High School Diploma or equivalent.
  • Preferred: Previous Certified Nursing Assistant experience and/or Unit Secretary or related experience.
  • Required: Certified Nurse Assistant - Washington and Basic Life Support.
Working Conditions

This role requires the ability to lift up to 35 pounds without the use of assistive equipment and/or devices, and to perform hands-on CPR for at least 20 minutes using a reasonable amount of force. The role also requires frequent sitting, bending, stooping, squatting, reaching, and kneeling.

The successful candidate will be able to work in a fast-paced environment with frequent exposure to biohazard, body fluids, and airborne particles. The role also requires the ability to communicate effectively with patients, families, and healthcare team members in a noisy environment.

PeaceHealth is committed to the overall wellbeing of our caregivers and offers a competitive salary range of $22.48 - $[insert hiring rate]. This position is represented by a collective bargaining agreement, and there may be more than one opening on this posting.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.

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