Level 2 Desktop Support Specialist
2 weeks ago
As a Level 2 Desktop Support Technician, you will be responsible for providing technical support to end-users, troubleshooting and repairing software and hardware issues, and performing various technical tasks such as reimagining, updating, and installing software packages.
Key Responsibilities:
• Perform basic and moderately complex troubleshooting and repair activities associated with end-user environments, including PCs, desktops, laptops, tablets, and printers.
• Provide support to client-identified VIPs and respond to change management requests, including installing new PC equipment and providing end-user desk-side support.
• Perform Install/Move/Add or Change (IMAC) activities and display outstanding technical and professional services skills at all times.
• Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines.
• Proactively communicate with the end user and service desk personnel regarding arrival times, repair time estimates, and the status of the repair.
Requirements:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience.
• Maintain all required OEM Certifications as directed by Management.
• Knowledge of relevant software and hardware systems, understanding of ITIL methodologies, and A+ certification is desired.
• Excellent communication and customer-facing skills, strong oral, written, and interpersonal skills, and ability to follow instructions and processes with minimal instruction.
-
IT Support Specialist
1 week ago
Altoona, Pennsylvania, United States Berry Solutions Group Full timeAt Berry Solutions Group, we are seeking a skilled IT Support Specialist to join our internal help desk team. The successful candidate will be responsible for providing Level 1 Help Desk Triage and Support, learning and understanding how to use our ConnectWise Manage Ticket System, and communicating with customers by phone, email, and through our ticketing...
-
Technical Support Specialist
5 days ago
Altoona, Pennsylvania, United States eTeam Full timeJob Description:As a skilled Technical Support Specialist at eTeam, you will be responsible for providing top-notch support to our clients. Your primary focus will be on troubleshooting and repairing software and hardware issues reported by end users. You will work closely with our team to ensure that all technical operations run smoothly and...
-
IT Support Specialist
4 weeks ago
Altoona, Pennsylvania, United States Berry Solutions Group Full timeJob OverviewBerry Solutions Group is a leading IT Managed Service Provider that prioritizes exceptional customer service. We strive to deliver high-quality solutions, excellent integrity, and outstanding service to our clients.We are seeking an entry-level IT Service Desk Support Analyst to join our internal help desk team. The successful candidate will be...
-
IT Support Specialist
1 month ago
Altoona, Pennsylvania, United States Grace Lutheran Communities Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Grace Lutheran Communities. As a key member of our Information Systems team, you will provide technical support, assistance, and troubleshooting to ensure the smooth operation of our IT systems.Key ResponsibilitiesUse helpdesk software to answer,...
-
Support Specialist
1 month ago
Altoona, Pennsylvania, United States Community Resources for Independence Full timeAbout the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Community Resources for Independence. As a Support Specialist, you will play a vital role in empowering individuals to live independently and participate in their communities.Key ResponsibilitiesAssist clients with daily tasks, such as light housekeeping, meals,...
-
Information Systems Support Specialist
3 weeks ago
Altoona, Pennsylvania, United States Grace Lutheran Communities Full timePurpose and ScopeAt Grace Lutheran Communities, we strive to provide exceptional service to our clients and families. As an Information Systems Support Technician, you will play a vital role in ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support and assistance to staff and clientsRepair and replace non-functioning...
-
Education Support Specialist
3 weeks ago
Altoona, Pennsylvania, United States Pyramid Healthcare Inc Full timeJob SummaryWe are seeking a highly motivated and dedicated individual to join our team as an Education Support Specialist. This role will provide support to students with special needs, implementing Positive Behavior Support Plans and Individual Treatment Plans in a school setting.Key ResponsibilitiesImplement and Assist with Behavioral Plans: Work with...
-
Medical Support Specialist
5 days ago
Altoona, Pennsylvania, United States UPMC Full timeJob SummaryAs a Medical Support Specialist at UPMC, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibility will be to provide administrative support to our medical staff, ensuring that patients receive the highest level of care.Responsibilities Assist patients with walking, transfers, and other...
-
Support Services Assistant
3 days ago
Altoona, Pennsylvania, United States Pyramid Healthcare Full timeAbout UsPyramid Healthcare, Inc. is a leading provider of behavioral healthcare services, committed to delivering exceptional care and support to individuals and families in need. We are proud of our diverse workforce and strive to create a welcoming and inclusive environment for all.About the RoleWe are seeking a highly skilled and compassionate Support...
-
Altoona, Pennsylvania, United States Palmer Group Full timeJob OverviewWe are seeking a highly organized and detail-oriented Program and Administrative Support Specialist to join our team at Palmer Group. As a key member of our team, you will provide administrative support to our program directors and assist with various tasks to ensure the smooth operation of our office.Key Responsibilities:Provide administrative...
-
Information Technology Specialist
2 months ago
Altoona, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob SummaryWe are seeking a highly motivated and detail-oriented IT Generalist to join our team at the Conservation and Environment Delivery Center (CEDC). As an IT Generalist, you will provide Tier 2 Operational Support for workstation and end-user technical support, resolving issues involving employee software and hardware resources.Key...
-
Information Technology Specialist
1 month ago
Altoona, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob SummaryWe are seeking a highly motivated and detail-oriented IT Generalist to join our team at the Conservation and Environment Delivery Center (CEDC). As an IT Generalist, you will provide Tier 2 Operational Support for workstation and end-user technical support, resolving issues involving employee software and hardware resources.Key...
-
Preschool Classroom Support Specialist
2 months ago
Altoona, Pennsylvania, United States Child Advocates of Blair County Full timePreschool Classroom Support SpecialistWelcome to Child Advocates of Blair County, where we are pleased to present a full-time opportunity as a Preschool Classroom Support Specialist. This role allows you to make a significant difference in the lives of young children across various locations in Blair County, PA.Competitive starting wage of...
-
Automotive Refinish Specialist
4 days ago
Altoona, Pennsylvania, United States Tradewinds Support Partners, LLC Full timeWe are seeking a skilled Automotive Refinish Specialist to join our team at Tradewinds Support Partners, LLC. As a key member of our collision repair team, you will be responsible for restoring vehicles to their pre-accident condition.Key Responsibilities:Apply advanced paint and refinishing techniques to achieve a showroom finishCollaborate with our team to...
-
Housing Support Specialist
4 days ago
Altoona, Pennsylvania, United States Father Bills & Mainspring Full timeJob SummaryWe are seeking a highly motivated and compassionate Housing Support Specialist to join our team at Father Bill's & MainSpring. As a key member of our housing operations team, you will be responsible for overseeing the day-to-day operations of our housing projects, ensuring a safe and supportive environment for our tenants.Key...
-
Probation Officer Support Specialist
1 week ago
Altoona, Pennsylvania, United States County of Blair Full timeJob Title: Probation Officer Support SpecialistJob Summary:We are seeking a part-time Probation Officer Support Specialist to join our team at the Adult Parole and Probation Office. The successful candidate will play a vital role in the day-to-day operation of the office by administering drug tests, preparing and submitting drug test fee sheets, gathering...
-
Administrative Support Specialist
5 days ago
Altoona, Pennsylvania, United States County of Blair Full timeJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Blair County Prothonotary Office. As a key member of our staff, you will be responsible for performing a variety of administrative tasks, including processing documents, answering phone calls, and providing excellent customer service to...
-
Administrative Support Specialist
1 month ago
Altoona, Pennsylvania, United States Nulton Diagnostic & Treatment Center Full timeAdministrative AssistantWe are seeking a highly skilled and organized Administrative Assistant to support the day-to-day operations of our offices at Nulton Diagnostic & Treatment Center.The successful candidate will be responsible for providing administrative support to our doctors and therapists, including:1. Answering multi-line telephones and responding...
-
Radiologist and Mammography Specialist
7 days ago
Altoona, Pennsylvania, United States Placements USA LLC Full timeJob OpportunityWe are seeking a highly skilled Radiologist and Mammography Specialist to provide exceptional patient care in Altoona, Pennsylvania. Our team of 16 Radiologists offers a supportive environment with opportunities for professional growth and advancement.Key DetailsLevel 2 trauma centerMonday – Friday work schedule with equal rotations on...
-
Automotive Repair Specialist
1 week ago
Altoona, Pennsylvania, United States Tradewinds Support Partners, LLC Full timeAuto Body Technician OpportunityWe are seeking a skilled Auto Body Technician to join our team at Tradewinds Support Partners, LLC. As an Auto Body Technician, you will be responsible for repairing and restoring vehicles to their original condition. Key Responsibilities:Repair and restore vehicles to their original conditionWork with a variety of materials,...