IT Support Specialist

1 week ago


Altoona, Pennsylvania, United States Berry Solutions Group Full time

At Berry Solutions Group, we are seeking a skilled IT Support Specialist to join our internal help desk team. The successful candidate will be responsible for providing Level 1 Help Desk Triage and Support, learning and understanding how to use our ConnectWise Manage Ticket System, and communicating with customers by phone, email, and through our ticketing system.

The ideal candidate will have an associate degree in information technology or 1-2 years of experience working in an IT help desk environment. Strong written and communication skills are essential, as well as the ability to perform basic time and task tracking. Familiarity with malware, antivirus, and other security solutions is also required.

The IT Support Specialist will be responsible for triaging and escalating support tickets, performing weekly check sheets to maintain a healthy customer environment, and setting up and provisioning laptops, desktops, and other endpoint devices for customers and internal staff. They will also be responsible for provisioning user accounts using Active Directory, creating, reviewing, and modifying Standard Operating Procedures and Knowledge Base articles, and verifying monthly reporting for customer distribution.

The successful candidate will be a team player with strong organizational and multi-tasking skills, and will be comfortable communicating with all team members. A valid driver's license is also required.

Berry Solutions Group offers a range of benefits, including retirement plan options, health insurance, paid time off, and holiday observances.


  • Support Specialist

    1 month ago


    Altoona, Pennsylvania, United States Community Resources for Independence Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Community Resources for Independence. As a Support Specialist, you will play a vital role in empowering individuals to live independently and participate in their communities.Key ResponsibilitiesAssist clients with daily tasks, such as light housekeeping, meals,...


  • Altoona, Pennsylvania, United States Pyramid Healthcare Inc Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as an Education Support Specialist. This role will provide support to students with special needs, implementing Positive Behavior Support Plans and Individual Treatment Plans in a school setting.Key ResponsibilitiesImplement and Assist with Behavioral Plans: Work with...

  • IT Support Specialist

    1 month ago


    Altoona, Pennsylvania, United States Grace Lutheran Communities Full time

    About the RoleWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Grace Lutheran Communities. As a key member of our Information Systems team, you will provide technical support, assistance, and troubleshooting to ensure the smooth operation of our IT systems.Key ResponsibilitiesUse helpdesk software to answer,...


  • Altoona, Pennsylvania, United States Pyramid Healthcare Full time

    About UsPyramid Healthcare, Inc. is a leading provider of behavioral healthcare services, committed to delivering exceptional care and support to individuals and families in need. We are proud of our diverse workforce and strive to create a welcoming and inclusive environment for all.About the RoleWe are seeking a highly skilled and compassionate Support...


  • Altoona, Pennsylvania, United States Child Advocates of Blair County Full time

    Preschool Classroom Support SpecialistWelcome to Child Advocates of Blair County, where we are pleased to present a full-time opportunity as a Preschool Classroom Support Specialist. This role allows you to make a significant difference in the lives of young children across various locations in Blair County, PA.Competitive starting wage of...


  • Altoona, Pennsylvania, United States Tradewinds Support Partners, LLC Full time

    We are seeking a skilled Automotive Refinish Specialist to join our team at Tradewinds Support Partners, LLC. As a key member of our collision repair team, you will be responsible for restoring vehicles to their pre-accident condition.Key Responsibilities:Apply advanced paint and refinishing techniques to achieve a showroom finishCollaborate with our team to...


  • Altoona, Pennsylvania, United States Father Bills & Mainspring Full time

    Job SummaryWe are seeking a highly motivated and compassionate Housing Support Specialist to join our team at Father Bill's & MainSpring. As a key member of our housing operations team, you will be responsible for overseeing the day-to-day operations of our housing projects, ensuring a safe and supportive environment for our tenants.Key...


  • Altoona, Pennsylvania, United States County of Blair Full time

    Job Title: Probation Officer Support SpecialistJob Summary:We are seeking a part-time Probation Officer Support Specialist to join our team at the Adult Parole and Probation Office. The successful candidate will play a vital role in the day-to-day operation of the office by administering drug tests, preparing and submitting drug test fee sheets, gathering...


  • Altoona, Pennsylvania, United States UPMC Full time

    Job SummaryAs a Medical Support Specialist at UPMC, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibility will be to provide administrative support to our medical staff, ensuring that patients receive the highest level of care.Responsibilities Assist patients with walking, transfers, and other...


  • Altoona, Pennsylvania, United States eTeam Full time

    Job Description:As a skilled Technical Support Specialist at eTeam, you will be responsible for providing top-notch support to our clients. Your primary focus will be on troubleshooting and repairing software and hardware issues reported by end users. You will work closely with our team to ensure that all technical operations run smoothly and...


  • Altoona, Pennsylvania, United States County of Blair Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Blair County Prothonotary Office. As a key member of our staff, you will be responsible for performing a variety of administrative tasks, including processing documents, answering phone calls, and providing excellent customer service to...


  • Altoona, Pennsylvania, United States Palmer Group Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Program and Administrative Support Specialist to join our team at Palmer Group. As a key member of our team, you will provide administrative support to our program directors and assist with various tasks to ensure the smooth operation of our office.Key Responsibilities:Provide administrative...

  • IT Support Specialist

    4 weeks ago


    Altoona, Pennsylvania, United States Berry Solutions Group Full time

    Job OverviewBerry Solutions Group is a leading IT Managed Service Provider that prioritizes exceptional customer service. We strive to deliver high-quality solutions, excellent integrity, and outstanding service to our clients.We are seeking an entry-level IT Service Desk Support Analyst to join our internal help desk team. The successful candidate will be...


  • Altoona, Pennsylvania, United States Penn State University Full time

    Job Title: Administrative Support AssistantWe are seeking an experienced Administrative Support Assistant to join our team at the Sheetz Center for Entrepreneurial Excellence (SCEE) at Penn State Altoona.Job Summary:The successful candidate will provide key administrative duties, including support for the Sheetz Fellows program, building operations, and...


  • Altoona, Pennsylvania, United States Crossroads Services Full time

    Job OpportunityWe are seeking a dedicated and compassionate individual to join our team as a Residential Direct Support Professional. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of adults with intellectual and developmental disabilities.Key Responsibilities:Provide community participation support and...


  • Altoona, Pennsylvania, United States UPMC Full time

    UPMC **Job Summary:** As a Patient Care Technician at UPMC, you will play a vital role in providing high-quality patient care and supporting the nursing team. **Key Responsibilities:** * Demonstrate awareness of behavior that impacts the efficient functioning of the department * Report equipment malfunctions to the appropriate department * Establish...


  • Altoona, Pennsylvania, United States UPMC Full time

    UPMC **Job Summary** As a Patient Care Technician at UPMC, you will play a vital role in ensuring the efficient functioning of our department. Your responsibilities will include reporting equipment malfunctions to the appropriate department, establishing effective communication strategies, and responding to emergent situations within the scope of the...


  • Altoona, Pennsylvania, United States UPMC Full time

    Job SummaryAs a Patient Care Technician at UPMC, you will be responsible for providing high-quality patient care and support to patients and families. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssure equipment malfunctions are reported to the...


  • Altoona, Pennsylvania, United States UPMC Full time

    UPMC **Job Summary** We are seeking a skilled and compassionate Patient Care Technician to join our team. As a Patient Care Technician at UPMC, you will play a vital role in providing high-quality patient care and supporting the nursing team. **Responsibilities** * Demonstrate awareness of behavior on the efficient functioning of the department * Report...


  • Altoona, Pennsylvania, United States UPMC Full time

    UPMC **Job Summary** As a Patient Care Technician at UPMC, you will be responsible for providing high-quality patient care and support to our patients and families. Your role will involve working closely with our nursing team to ensure the efficient functioning of the department and to provide excellent patient care. **Key Responsibilities** *...