Customer Service Representative

2 days ago


Albany, New York, United States Trustco Bank Full time
About the Role

We are seeking a talented and experienced Teller to join our team at the Colonie Branch. The successful candidate will be responsible for handling cash transactions, answering customer inquiries, and providing personalized banking services.

Duties and Responsibilities
  • Accurately process customer transactions, including deposits, withdrawals, and transfers.
  • Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.
  • Maintain accurate records and balances, adhering to bank policies and procedures.
Requirements
  • High school diploma or equivalent education or experience.
  • Customer service experience, preferably in a financial institution.
  • Ability to work well in a fast-paced environment, maintaining accuracy and attention to detail.


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