Food Service Specialist
2 weeks ago
Compensation
This role offers a competitive wage starting at $16.00 per hour, in addition to gratuities and tips. The Grill Server plays a vital role in delivering exceptional service to guests and members in a friendly, efficient, and professional manner. Responsibilities include taking and fulfilling guest orders and processing payments.
Key Responsibilities
- Embrace the company's service philosophy, focusing on creating memorable experiences for guests.
- Actively engage in the team member referral initiative and represent Silverado Resort as a Talent Ambassador.
- Participate in all mandatory resort meetings and training sessions.
- Familiarize yourself with the layout of both indoor and outdoor dining areas.
- Maintain a comprehensive understanding of the menu offerings and current specials.
- Provide attentive and courteous service to guests for all food and beverage needs.
- Pre-bus tables by clearing soiled dishes after each course.
- Understand the operation of the Point of Sale (P.O.S) system.
- Handle cashiering duties, including closing checks and preparing end-of-shift documentation.
- Execute opening and closing tasks as well as side-work responsibilities according to the assigned station rotation.
- Ensure tables and service areas are well-stocked, organized, and clean.
- Sort and dispose of soiled dishes and linens in designated areas.
- Answer phone calls in accordance with established standards.
- Consistently promote food, beverage, and special offers to guests.
- Receive and deliver food and beverage orders while managing payment collection.
- Strive for overall guest satisfaction in every interaction.
- Adhere to all resort policies and safety regulations.
- Perform additional tasks as requested by management.
- In compliance with California regulations, candidates must possess Responsible Beverage Service and Food Handlers Certification.
- Extended hours may be required.
- Medium physical demands - Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be capable of standing and working for prolonged periods during standard service hours.
- Ability to bend, stoop, or reach as necessary.
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