Practice Director

2 weeks ago


Dallas, Texas, United States CityVet Full time
About the Role

We are seeking a highly skilled and experienced Practice Manager to join our team at Ruffit by CityVet. As a Practice Manager, you will be responsible for the overall management of our facility, including business management, financial management, and facility operations management.

Your primary focus will be on ensuring the highest level of customer experience satisfaction and efficient staff management. You will be responsible for implementing and enforcing all CityVet policies, standards, and procedures.

Key Responsibilities
  • Interview, hire, onboard, train, and supervise facility staff members to ensure their understanding of job responsibilities and career path opportunities.
  • Continuous staff development through professional and clinical training, timely performance and salary reviews, and disciplinary actions as needed.
  • Monitor and maintain quality control of all daily operations, client care, client service, and client records.
What We Offer

At Ruffit by CityVet, we prioritize the well-being of our staff members and offer a comprehensive benefits package, including health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance, and HSA options.

In addition, our full-time employees receive generous pet-care discounts, uniform allowances, flexible schedules, and growth opportunities.

Requirements
  • Understanding of state and federal safety standards.
  • Knowledge of regulations governing veterinary clinics.
  • Certified Veterinary Practice Manager is desirable but not required.
  • High school diploma/GED + 3 years relevant experience or Bachelor's degree.

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