Customer Service Expert
3 days ago
Job Title: Customer Service Expert
Estimated Salary: $50,000 - $70,000 per year
We are seeking a skilled Customer Service Expert to join our Erin Carnett - State Farm Agent team. As a Customer Relations Representative, you will be responsible for generating exceptional client experiences that reinforce the growth of our successful insurance agency.
Key Responsibilities:
- Manage customer inquiries and resolve issues efficiently
- Maintain accurate client records and update information as needed
- Assist with customer retention strategies to drive business growth
- Coordinate with other departments to ensure seamless customer satisfaction
Requirements:
- Strong communication and problem-solving skills
- Experience in customer service is preferred but not required
- Ability to handle high-pressure situations calmly and professionally
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement within the company
- Paid time off
- Training and development opportunities
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