Sales and Customer Service Representative

3 weeks ago


Albuquerque, New Mexico, United States SodecoModern Water Systems, Inc. Full time
About the Job

Salary: $50,000 - $65,000 per year.

We are seeking a highly motivated and customer service-oriented salesperson to join our team as an Inside Salesperson - Pool Supplies Specialist. The ideal candidate will have a passion for delivering exceptional customer experiences through effective communication and product knowledge.

Key Responsibilities:

  • Provide knowledgeable and helpful experiences for customers by addressing inquiries and resolving issues promptly.
  • Help customers determine products needed and provide expert advice on pool supplies and water treatment systems.
  • Analyze customer feedback and market trends to identify opportunities for improvement.
  • Perform heavy lifting (up to 50 pounds) and engage in physical activity throughout the shift, adhering to safety protocols.

Requirements:

  • A proactive approach to problem-solving and customer engagement, with a strong desire to learn and gain in-depth knowledge of pool supplies, water chemistry, and water treatment systems.
  • Excellent verbal and written communication skills, with proficiency in Spanish highly desirable but not required.
  • Basic computer skills and ability to navigate software applications related to sales and customer service.
  • A valid driver's license with a clean driving record and willingness to perform delivery duties when necessary.

About Us:

SODECO/Modern Water Systems, Inc. has been providing bathtubs, pool supplies, home water treatment, and water softeners for over thirty years. We prioritize honest practices, reliable products, and informative employees who focus on meeting customer needs rather than sales quotas.



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