Retail Customer Service Specialist
3 days ago
We are seeking a skilled and customer-focused Retail Customer Service Specialist to join our team at Conn's HomePlus. As a key member of our sales team, you will be responsible for providing exceptional customer service, guiding customers through their buying journey, and becoming an expert in our diverse product categories and financing services.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. You will be driven, self-motivated, and highly organized with attention to detail, able to work effectively in a fast-paced environment and meet or exceed sales goals.
Key Responsibilities:
- Provide exceptional customer service, addressing customer concerns and delivering outstanding service throughout the buying process.
- Initiate daily phone calls to connect with existing and potential customers, ensuring seamless communication and building strong relationships.
- Become an expert in our product categories, offering informative answers about products and services to customers.
- Work collaboratively with the team to ensure every customer enjoys a positive shopping experience.
Benefits:
- A competitive salary estimate of $45,000 - $60,000 per year, based on location and experience.
- A comprehensive benefits package, including health insurance, 401k matching, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
Location: Our retail stores are located in various locations across the country. We are looking for candidates who are willing to relocate or commute to one of our stores.
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