Service Representative Expert

4 days ago


Albuquerque, New Mexico, United States Specialized Trust Full time
About the Role
In this exciting opportunity as a Service Representative Expert, you will have the chance to leverage your excellent communication and problem-solving skills to deliver exceptional customer experiences at Specialized Trust Company. Our ideal candidate will possess a proven track record of providing top-notch customer support and driving business growth through efficient issue resolution and sales lead generation.

Key Responsibilities
  • Deliver timely and effective customer support through various channels
  • Meet and exceed personal and team sales targets by generating sales leads and identifying customer needs
  • Develop and maintain strong relationships with customers through active listening, empathy, and creative problem-solving
  • Maintain accurate records of customer interactions and process customer accounts efficiently

Essential Requirements
  • Minimum 1 year of experience in a customer-facing role or as a client service representative
  • Excellent written and verbal communication skills
  • Familiarity with CRM software and customer service best practices
  • Ability to multitask, prioritize tasks, and manage time effectively

Benefits
  • A competitive estimated salary of $16.50 per hour
  • A comprehensive benefits package including dental insurance, health insurance, paid time off, and vision insurance
  • Ongoing training and development opportunities to enhance your skills and career prospects


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