IT Support Specialist

1 week ago


Durham, North Carolina, United States LabCorp Full time
Job Description:

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Labcorp. As an IT Support Specialist, you will play a critical role in maintaining the integrity of our IT infrastructure and ensuring seamless day-to-day operations.

About Us:

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory services. Our IT department is integral to maintaining the infrastructure and systems that support Labcorp's wide range of services, and we are looking for a skilled IT Support Specialist to join our team.

Key Responsibilities:
  • Assist IT staff with troubleshooting hardware and software issues.
  • Support end-users with IT-related problems, both remotely and in-person.
  • Help maintain and update IT inventory and asset management records.
  • Assist in the setup, configuration, and deployment of workstations, software, and other IT equipment.
  • Participate in software and system testing and assist with updates and patches.
  • Support data backup and recovery processes.
  • Provide assistance with network monitoring and maintenance tasks.
  • Document procedures, troubleshooting steps, and resolutions.
  • Support projects related to system upgrades, security improvements, and infrastructure enhancements.
  • Collaborate with team members to research and resolve technical issues.
Required Skills and Qualifications:

To be successful as an IT Support Specialist, you must possess the following skills and qualifications:

  • Currently pursuing a degree in Computer Science, Information Technology, Network Administration, or a related field.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Familiarity with operating systems (Windows, Linux, macOS) and Microsoft Office Suite.
  • Knowledge of troubleshooting techniques for hardware and software problems.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team environment and independently.
  • Attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously.
Benefits:

We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k), paid time off, and tuition reimbursement. We also provide opportunities for professional growth and development through training and certification programs.



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