Customer Service Associate

5 days ago


Abington, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales efforts.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by performing tasks such as sweeping, mopping, and restocking shelves.
  • Support sales efforts by restocking merchandise, facing shelves, and maintaining visual displays.
  • Collect trash, take trash to compactor, and operate the compactor.
  • Perform other duties as assigned by management.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
  • Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must meet the company performance standards for the job including but not limited to regular attendance.
  • Must complete the company introductory (probationary) period of 30 or 60 days.
  • Must be able to perform all job functions safely.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending upon business needs
  • Job cycles: continual max
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.


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