Field Service Technician

11 hours ago


Phoenix, Arizona, United States Power-4 Full time
Job Title: Field Services Engineer

At Power-4, we are seeking a highly skilled Field Services Engineer to join our team. As a Field Services Engineer, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at customer locations.

Key Responsibilities:
  • Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment
  • Create and maintain a high level of customer satisfaction through advanced customer service skills
  • Implement fast, quality responses to internal and external customers while maintaining a safety-first mentality
  • Travel to work onsite at customer locations
  • Relocation support may be available for the right candidate
Requirements:
  • Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training
  • 1-5 years field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment
  • Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids
Preferred Qualifications:
  • Knowledge of structured problem-solving techniques
  • Working software knowledge of MS office
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic / electro-mechanical schematics and drawing


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