Customer Service Lead

2 weeks ago


Knoxville, Tennessee, United States Zips Car Wash Full time
Job Overview

At Zips Car Wash, we're seeking a dynamic and customer-focused individual to join our team as a Lead Customer Service Associate. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to our guests.

Key Responsibilities
  • Welcome and engage with customers in a friendly and professional manner
  • Effectively promote and sell our Unlimited Wash Club to increase revenue and customer satisfaction
  • Ensure a thorough and enjoyable wash experience for all guests
  • Maintain a clean and safe work environment, adhering to company standards
  • Perform keyholder responsibilities, including opening and closing the site for service
Requirements
  • 18 years of age or older
  • Positive attitude and excellent communication skills
  • Previous car wash industry experience preferred, but not required
  • Ability to work flexible hours, including weekends and holidays
What We Offer
  • Competitive hourly pay and incentive/commission pay
  • Daily pay option
  • Flexible scheduling, including morning and evening shifts
  • Tuition reimbursement and free car washes

As a Lead Customer Service Associate, you will have the opportunity to make a significant impact on our guests' experiences and contribute to the success of our team. If you're passionate about delivering exceptional service and working in a dynamic environment, we encourage you to apply today.



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