Customer Service Coordinator
2 days ago
Unlock Your Potential in Logistics
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.
About the Role
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our logistics team, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.
Key Responsibilities
- Coordinate workload allocation among warehouse workers, material handlers and drivers
- Prepare work orders; troubleshoot orders and resolve discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
- Maintain and generate required reports
- Process, audit and file various documentation
Requirements
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers, employees and management
- Proven ability to multitask and prioritize workload in a fast-paced environment
What We Offer
We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
Join Our Team
GXO is a global company with a diverse and energetic team. We are committed to providing a positive work environment that supports the growth and development of our employees. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.
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