Senior Parking Operations Manager

1 week ago


Nashville, Tennessee, United States Pivot Parking LLC Full time
Parking Operations Manager Job Description

Job Summary:

Pivot Parking LLC is seeking a highly skilled and experienced Parking Operations Manager to oversee the day-to-day management of our parking operations. The successful candidate will be responsible for ensuring exceptional customer service, maintaining equipment, nurturing client relations, managing financial budgets, and reports.

Key Responsibilities:

  • Develop and implement a strategic plan for parking operations aligned with the company's goals and objectives.
  • Evaluate and propose enhancements to existing parking infrastructure.
  • Lead and manage a team of parking ambassadors, maintenance staff, and cashiers.
  • Provide mentorship, training, and professional development opportunities for team members.
  • Ensure the efficient day-to-day operations of parking facilities, including staffing, traffic flow, and customer service.
  • Collaborate with security personnel to maintain a safe and secure parking environment.
  • Implement initiatives to enhance the overall parking experience for patients, visitors, and staff.
  • Collect and analyze feedback to continuously improve service delivery.
  • Develop and manage the parking budget, including revenue projections and expense control.
  • Implement strategies to optimize revenue collection and reduce operational costs.
  • Explore and implement advanced parking technologies to improve efficiency, such as automated payment systems and smart parking solutions.
  • Oversee the maintenance and upgrade of parking equipment.
  • Ensure compliance with local parking regulations and zoning requirements.
  • Stay informed about industry best practices and implement changes as needed.

Requirements:

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred or past experience history relevant to the above.
  • Proven experience in parking management.
  • Strong understanding of parking technologies, payment systems, and industry trends.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in using parking management software and relevant computer applications.
  • Problem-solving abilities and the capacity to make decisions in a dynamic environment.
  • Exceptional organizational and time-management skills.
  • Knowledge of safety protocols and regulations pertaining to parking facilities.
  • Strong analytical and data-driven decision-making skills

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Free parking
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

License/Certification:

  • Driver's License (Required)

Ability to Relocate:

  • Nashville, TN: Relocate before starting work (Required)

Work Location: Multiple locations



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