Senior Parking Operations Manager
1 week ago
Job Summary:
Pivot Parking LLC is seeking a highly skilled and experienced Parking Operations Manager to oversee the day-to-day management of our parking operations. The successful candidate will be responsible for ensuring exceptional customer service, maintaining equipment, nurturing client relations, managing financial budgets, and reports.
Key Responsibilities:
- Develop and implement a strategic plan for parking operations aligned with the company's goals and objectives.
- Evaluate and propose enhancements to existing parking infrastructure.
- Lead and manage a team of parking ambassadors, maintenance staff, and cashiers.
- Provide mentorship, training, and professional development opportunities for team members.
- Ensure the efficient day-to-day operations of parking facilities, including staffing, traffic flow, and customer service.
- Collaborate with security personnel to maintain a safe and secure parking environment.
- Implement initiatives to enhance the overall parking experience for patients, visitors, and staff.
- Collect and analyze feedback to continuously improve service delivery.
- Develop and manage the parking budget, including revenue projections and expense control.
- Implement strategies to optimize revenue collection and reduce operational costs.
- Explore and implement advanced parking technologies to improve efficiency, such as automated payment systems and smart parking solutions.
- Oversee the maintenance and upgrade of parking equipment.
- Ensure compliance with local parking regulations and zoning requirements.
- Stay informed about industry best practices and implement changes as needed.
Requirements:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred or past experience history relevant to the above.
- Proven experience in parking management.
- Strong understanding of parking technologies, payment systems, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using parking management software and relevant computer applications.
- Problem-solving abilities and the capacity to make decisions in a dynamic environment.
- Exceptional organizational and time-management skills.
- Knowledge of safety protocols and regulations pertaining to parking facilities.
- Strong analytical and data-driven decision-making skills
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Nashville, TN: Relocate before starting work (Required)
Work Location: Multiple locations
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