Banking Call Center Specialist
2 days ago
About Us
At Heritage Bank, we pride ourselves on delivering exceptional customer service and building strong relationships with our customers. We are committed to hiring talented individuals who share our values and passion for excellence.
Compensation
The estimated annual salary for this position is between $42,000 - $56,500, depending on level and experience. This includes base pay, bonuses, and other incentives.
Job Summary
We are seeking a motivated and experienced Customer Support Specialist to join our team at our Oak Harbor, WA location. In this role, you will provide exceptional customer service to internal and external customers, resolving complex issues and ensuring customer satisfaction.
Responsibilities
- Provide exceptional customer service via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Work closely with other departments to ensure seamless customer experience
- Maintain accurate records and reports of customer interactions
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent
- Level I: minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service
- Level II: 2+ years recent experience in retail banking, bank operations, and/or a service/call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems
- Senior: 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry
What We Offer
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
-
Customer Service Center Team Lead
3 weeks ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob DescriptionWe are seeking an experienced and skilled Customer Service Center Team Lead to join our team at Heritage Bank. The successful candidate will oversee the customer support team, lead workflow management, and ensure that service standards are met.Key ResponsibilitiesLead and manage the workflow of assigned centers to ensure tasks are allocated...
-
Financial Service Assistant
2 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeJoin Our TeamHeritage Bank is seeking a highly skilled Customer Support Specialist to join our team at our Oak Harbor, WA location. As a key member of our banking call center, you will be responsible for providing exceptional customer service to internal and external customers via phone, email, and chat.Key ResponsibilitiesProvide exceptional customer...
-
Customer Support Representative
2 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeAbout Heritage BankHeritage Bank is a leading financial institution dedicated to providing exceptional customer service. We are committed to helping our customers achieve their financial goals through innovative solutions and expert advice.Salary RangeThe salary range for this position is $20.00 - $27.25 per hour, depending on level and experience. This is a...
-
Financial Services Advisor
2 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeRequirements:">To succeed as a Support Specialist in our Banking department, you will need excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You should have a proven track record of problem-solving and conflict resolution, with the ability to think critically and make sound...
-
Mental Health Specialist
4 weeks ago
Oak Harbor, Washington, United States Clinical Management Consultants Full timeClinical Management Consultants OpportunityAn exciting career opening for a Mental Health Specialist has become available in the picturesque region of Northwestern Washington.We are seeking a highly skilled and compassionate professional to join our team at a community-based hospital, where they will be an integral part of our collaborative mental health...
-
Financial Operations Specialist
1 month ago
Gig Harbor, Washington, United States ABC Bookkeeping & Business Support Full timeJob Title: Financial Operations SpecialistABC Bookkeeping & Business Support is seeking a detail-oriented and organized Financial Operations Specialist to join our team.The ideal candidate will possess strong bookkeeping and accounting skills, with experience handling full-cycle business accounting, including A/P, A/R, payroll, excise returns, bank...
-
Dental Health Specialist II
3 weeks ago
Oak Harbor, Washington, United States Sea Mar Community Health Centers Full timeJob OverviewSea Mar Community Health Centers, a leading Federally Qualified Health Center (FQHC), is seeking an experienced Dental Assistant II to join our esteemed team in Oak Harbor.Responsibilities:Provide top-notch chair-side assistance using four-handed dentistry techniques for procedures including diagnostics, preventative care, restorative work, and...
-
Medication Technician Memory Care Specialist
3 weeks ago
Oak Harbor, Washington, United States Frontier Management LLC Full timeFrontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. The estimated salary for this position is $45,000 - $55,000 per year. Company Overview:Focusing on providing an enriched and meaningful experience for our residents, team members, and community partners, Frontier Senior Living's...
-
Customer Support Specialist
1 week ago
Oak Harbor, Washington, United States Navy Exchange Full timeAbout the Job:We are looking for a talented Guest Service Representative to join our team at Navy Gateway Inns & Suites in Oak Harbor, WA. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our guests.Responsibilities:Provide excellent customer service to guests, responding to their inquiries and...
-
Interventional Radiology Specialist Wanted
2 days ago
Oak Harbor, Washington, United States MD Staff, LLC Full timeWe are seeking a highly skilled Interventional Radiologist to join our team in Oak Harbor, WA. This locum tenens opportunity offers a dynamic and supportive work environment with a varied caseload.Job SummaryThis position is ideal for a board-certified Interventional Radiologist with expertise in interventional radiology procedures. The candidate should have...
-
Oak Harbor, Washington, United States Sea Mar Community Health Centers Full timeJob Opportunity at Sea Mar Community Health CentersWe are a Federally Qualified Health Center (FQHC) founded in 1978, committed to providing quality health services to diverse communities. Our Behavioral Health program is seeking a full-time therapist in Oak Harbor, WA.Role SummaryThe successful candidate will provide individual and group counseling, case...
-
Dental Support Specialist
3 weeks ago
Oak Harbor, Washington, United States Sea Mar Community Health Centers Full timeJob OverviewSea Mar Community Health Centers is a community-based organization committed to providing quality healthcare services. Our team of dedicated professionals is seeking a highly skilled Dental Assistant II to join our Oak Harbor Dental Clinic.The successful candidate will provide exceptional support to dental providers, utilizing four-handed...
-
Transfer Center Nurse Specialist
3 weeks ago
Gig Harbor, Washington, United States Virginia Mason Franciscan Health Full timeAt Virginia Mason Franciscan Health, we are committed to delivering exceptional patient care and experiences. Our health system is built around the needs of our patients, with a focus on seamless connections and convenient access to quality care. As a Transfer Center RN at our organization, you will play a critical role in coordinating hospital bed...
-
Oak Harbor, Washington, United States Hayman Daugherty Associates, Inc Full timeOverviewHayman Daugherty Associates, Inc is seeking a dedicated Neurologist to join our team in a locum tenens position near Oak Harbor, WA. This opportunity allows for flexibility and a rewarding career in a supportive environment.Compensation and BenefitsThe estimated annual salary for this position is $250,000-$300,000, with the possibility of uncapped...
-
Urologist Per Diem Specialist
3 weeks ago
Gig Harbor, Washington, United States Virginia Mason Franciscan Health Full timeAbout the OpportunityWe are seeking a highly skilled Board Certified Urologist to join our team as a PRN/Per Diem specialist. As part of our on-call coverage, you will be responsible for providing exceptional care at Pierce County Hospitals, covering weekends and weekday shifts.Key ResponsibilitiesTake on-call responsibilities, ensuring seamless patient...
-
Medical Oncology Specialist Wanted
3 weeks ago
Gig Harbor, Washington, United States ProLocums Full timeAbout ProLocumsProLocums is a leading provider of locum tenens staffing solutions. Our team works with healthcare professionals to place them in top-paying temporary positions nationwide.Job Title: Medical Oncology SpecialistWe are seeking a skilled Medical Oncology Specialist to join our team. As a specialist in the field of oncology, you will be...
-
Correctional Medicine Specialist
3 days ago
Gig Harbor, Washington, United States State of Washington Full timeAre you a dedicated and compassionate healthcare professional looking for a new challenge? The State of Washington is seeking a skilled Correctional Medicine Specialist to join our team at the Washington Corrections Center for Women in Gig Harbor, WA.About the RoleThis full-time position offers a competitive salary range of $198,648 - $267,228 per year, with...
-
Mental Health Therapist II, III, or Licensed
3 weeks ago
Oak Harbor, Washington, United States Sea Mar Community Health Centers Full timeJob DescriptionSea Mar Community Health Centers is a community-based organization committed to providing quality healthcare services to diverse communities. We are seeking a full-time Mental Health Therapist II, III, or Licensed to join our Behavioral Health team in Oak Harbor.The successful candidate will provide individual and group counseling, case...
-
Customer Service Representative with Sales Focus
3 weeks ago
Gig Harbor, Washington, United States First Citizens Bank Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Service Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and sales support.Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage...
-
Occupational Therapist
3 weeks ago
Gig Harbor, Washington, United States Cottesmore of Life Care Full timeWe are seeking a skilled Occupational Therapist to join our team at Life Care Center of Cottesmore. As a rehabilitation specialist, you will play a vital role in helping patients regain their independence and improve their quality of life.The ideal candidate will have experience working in post-acute care settings and be certified by the National Board for...