Customer Support Specialist

2 days ago


Oak Harbor, Washington, United States Navy Exchange Full time
About the Job:

We are looking for a talented Guest Service Representative to join our team at Navy Gateway Inns & Suites in Oak Harbor, WA. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our guests.

Responsibilities:
  1. Provide excellent customer service to guests, responding to their inquiries and resolving any issues that may arise.
  2. Manage room reservations, payments, and check-in/check-out processes with precision and efficiency.
  3. Operate a multi-line telephone system, answering calls and delivering messages as needed.
Qualifications:
  • 1 year of experience in progressively responsible work related to the position to be filled.
  • 1 year general office clerical experience.
  • Must possess the knowledge and skills necessary to perform job duties.
  • Must pass a pre-employment criminal background check.
What We Offer:
  • Competitive federal salary: $45,000 - $65,000 per year.
  • Comprehensive benefit plan, including medical, vision, dental, and life insurance.
  • 401(k) and pension plan.
  • Sick and annual leave accruals.
  • Tuition reimbursement program.
  • Continuity of Employment Programs for Military Spouses.
  • Tax-free shopping worldwide at any Navy Exchange location.


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