Customer Experience Specialist

2 days ago


Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time
Overview
Amanda Elam - State Farm Agent is a thriving insurance agency seeking a Customer Service Representative to deliver exceptional client experiences. With a strong focus on customer satisfaction, you will play a vital role in the growth and success of our agency.

Salary Estimate
$45,000 - $65,000 per year based on performance and location.

About the Role
We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for answering customer inquiries, processing insurance claims, and providing excellent customer service. Your excellent communication and interpersonal skills will enable you to build strong relationships with clients and colleagues alike.

Key Responsibilities
* Answer customer inquiries and provide policy information
* Assist clients with policy changes and updates
* Process insurance claims and follow up with clients
* Maintain accurate records of customer interactions

Requirements
* Strong communication and interpersonal skills
* Detail-oriented and able to multitask
* Previous customer service experience preferred

Benefits
* Bonus based on performance
* Free food & snacks
* Opportunity for advancement
* Training & development

Career Growth
We anticipate internal growth opportunities for driven and sales-minded candidates. If you have a passion for delivering exceptional customer experiences and are eager to grow your career, we encourage you to apply.

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