Customer Experience Specialist

2 days ago


Fort Wayne, Indiana, United States Rohrman Automotive Group Full time
Company OverviewRohrman Automotive Group is a dynamic and innovative organization committed to delivering exceptional customer experiences. We are dedicated to maintaining high standards of customer satisfaction, while fostering a culture of transparency and servant-mindedness.

Estimated Salary$65,000 - $80,000 per annum

Job Description

We are seeking a skilled Service Advisor to join our team. As a key member of our service department, you will play a crucial role in ensuring that our customers receive world-class service.

Your primary responsibilities will include selling and scheduling necessary service work, greeting customers in a friendly and timely manner, advising customers on the care of their vehicles, and maintaining high customer satisfaction standards.


Required Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills

Benefits

We offer a competitive salary package, comprehensive training programs, and opportunities for career advancement.



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