Hospitality Operations Coordinator
6 days ago
Hospitality Management Internship in Branson West, MO at The Sports Facilities Companies
About the CompanyThe Sports Facilities Companies is a leading resource for managing and developing sports, recreation, wellness, and events facilities. We deliver the ultimate tournament experience for players, families, and coaches.
Job OverviewThis internship is perfect for someone with a passion to run a business. You will gain leadership, management, customer service skills, and brand representation experience.
Responsibilities- Provide exceptional customer service to coaches, teams, and families regarding hospitality services.
- Organize offerings, create swag bags, and review team information for smooth check-in processes.
- Greet guests professionally during check-in.
- Resolve guest relations issues effectively.
- Promote, inform, and sell offerings to coaches, teams, and families using excellent telephone etiquette and customer service skills.
- CURRENT STUDENT OR RECENTLY GRADUATED IN HOSPITALITY MANAGEMENT.
- Excellent oral and written communication skills.
- Strong desire to learn.
- Ability to work in a team environment and independently.
- Demonstrate success with multitasking and prioritizing multiple tasks.
- Self-motivated with initiative to complete tasks on time.
- Available 40 hours per week, including nights, weekends, and game days.
- Must be able to lift and/or move up to 15 lbs occasionally.
- May be required to sit or stand for extended periods indoors or outdoors.
- Will operate a computer for extended periods.
- Workplace environment has intermittent noise, moderate in nature, but can be loud during competitions.
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