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Community Outreach Liaison

2 months ago

Pflugerville, Texas, United States Najlaa Solutions, Inc. Full time
Job Overview

Najlaa Solutions, Inc. is seeking a highly motivated and results-driven Community Outreach Associate to join our team. As a key member of our marketing and customer service department, you will play a vital role in enhancing consumer engagement and expanding our client's market footprint through direct outreach strategies.

Key Responsibilities
  • Consumer Engagement: Engage with lead decision-makers, provide product recommendations, and serve as a primary resource for market expansion, outreach solutions, and compliance.
  • Account Activation and Management: Assist customers with account activation, explain delivery and installation methods, and maintain relationships throughout the customer acquisition and sales cycle.
  • Market Expansion and Strategy: Collaborate with marketing and customer service department heads to develop and achieve acquisition objectives, financial goals, and critical milestones.
  • Internal Collaboration and Training: Communicate with internal personnel, lead brainstorming sessions, and participate in networking sessions, one-on-one meetings, and regular performance evaluations to enhance internal training methods and improve acquisition and closing efforts.
  • Professional Development: Continuously seek opportunities for personal and professional growth, and exemplify our core values at all times.
Requirements
  • 1-2 years of experience in a customer service or client-facing role.
  • Excellent communication, negotiation, presentation, and interpersonal skills.
  • Unmatched work ethic with a solution-oriented mindset.
  • Effective prioritization skills and ability to multitask throughout the course of a business day.
  • Experience in a leadership and team setting.