Client Service Liaison

1 month ago


Pflugerville, Texas, United States CNCT Business Management Full time
Job Overview

We're seeking a highly motivated Client Service Liaison to join our team at CNCT Business Management. As a key member of our community outreach team, you'll play a vital role in supporting our nonprofit clients in their charitable endeavors.

In this role, you'll be responsible for executing direct marketing campaigns, engaging with individuals to champion our clients' causes, and providing exceptional assistance to our nonprofit partners. You'll also have the opportunity to contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes.

Responsibilities of a Client Service Liaison:

  • Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele
  • Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually
  • Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes
  • Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections
  • Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations

Requirements of a Client Service Liaison:

  • While a background in customer service, sales, or marketing is preferred, it is not mandatory
  • Possess 1-3 years of experience in a customer-facing role to excel in managing relationships
  • Exhibit a strong desire to actively contribute to the community by supporting charitable causes
  • Available for in-person meetings and training sessions at our office
  • Comfortably address both small and large groups, displaying strong communication skills
  • Thrive in both independent and team-based work environments
  • Exemplifying a solution-oriented attitude and a willingness to support team-members

Why Join Our Team?

At CNCT Business Management, we're passionate about making a positive impact in our community. As a Client Service Liaison, you'll have the opportunity to work with a dedicated team of professionals who share your commitment to charitable causes.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to make a real difference in our community

How to Apply:

If you're a motivated and detail-oriented individual with a passion for community outreach, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.


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