Bilingual Insurance Agent
4 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Bilingual P&C Insurance Agent to join our team at Mass Markets. As a Bilingual P&C Insurance Agent, you will be responsible for providing exceptional customer service and sales support to our customers, utilizing your excellent communication skills and product knowledge to meet their insurance needs.
Key Responsibilities:
- Handle inbound and outbound customer contacts in a courteous and professional manner
- Escalate complex customer issues to senior representatives or management as needed
- Utilize product knowledge and sales skills to meet customer needs and achieve sales targets
- Provide accurate and timely information to customers regarding their insurance policies and coverage
- Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
- Meet or exceed sales and customer service performance metrics
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
- Proven sales and customer service experience, with a strong track record of meeting or exceeding sales targets
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
- Strong product knowledge and sales skills, with the ability to communicate complex insurance concepts to customers
- Ability to work in a team environment and contribute to a positive and supportive team culture
Preferred Qualifications:
- 1+ year of experience in a customer-facing role, preferably in the insurance industry
- State or federal work experience
What We Offer:
- Competitive salary and bonus structure
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision coverage
- Paid time off and holidays
- Fun and engaging work environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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