Customer Service Ambassador

3 weeks ago


Hamtramck, Michigan, United States Family Dollar Full time

Join Family Dollar as a valued member of our retail team in a customer-focused role as a Customer Service Ambassador. As a key representative of our company, you will be responsible for greeting and assisting customers in a friendly and approachable manner, while maintaining a positive company image. Your warm and welcoming demeanor will help create a positive shopping experience for our customers. In addition to your customer service role, you will assist the Store Manager with asset protection duties, ensuring that our store remains safe and secure for both customers and employees. This role also involves observing transactions at the register and monitoring store activity to prevent any potential issues. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



Company Overview

Family Dollar, Inc. is a leading retailer of general merchandise and groceries, operating over 8,000 stores across the United States. As a Customer Service Ambassador, you will be part of a dynamic team that is dedicated to providing excellent service to our customers, while maintaining a positive company image.



Salary

The salary for this role is approximately $12.50 per hour, based on the location and market conditions. As a valued member of our team, you will be eligible for regular performance reviews and opportunities for advancement.



Job Description

This role involves the following key responsibilities:




  • Greeting and assisting customers in a friendly and approachable manner
  • Assisting the Store Manager with asset protection duties
  • Observing transactions at the register and monitoring store activity


Required Skills and Qualifications

To be successful in this role, you will need the following skills and qualifications:




  • Excellent customer service skills
  • Ability to work effectively in a team environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to maintain a clean and safe work environment


Benefits

As a valued member of our team, you will be eligible for the following benefits:




  • A competitive hourly rate
  • Regular performance reviews and opportunities for advancement
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match


Others

Family Dollar is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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