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Customer Service Representative

1 month ago

Hamtramck, Michigan, United States Forge Industrial Staffing Full time
Customer Service Associate Opportunity

Forge Industrial Staffing is seeking a skilled Customer Service Associate to join their team at a logistics company in Hamtramck. This is a full-time position with a competitive hourly rate of $18.

Key Responsibilities:
  • Provide exceptional customer service and resolve issues in a timely and professional manner.
  • Receive and process customer inquiries, requests, and feedback.
  • Ensure accurate and efficient processing of customer orders and shipments.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Maintain accurate records and reports to ensure compliance with company policies and procedures.
Requirements:
  • 1 year of customer service experience required.
  • Previous experience with Microsoft Office and related software.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
  • Competitive hourly rate of $18.
  • Mandatory overtime opportunities.
  • Full-time position with a stable work schedule.
  • Referral bonus program.
  • Health insurance benefits.