Customer Service Liaison

4 weeks ago


Hamtramck, Michigan, United States WestRock Full time

Key Responsibilities:

As a Customer Service Advocate at Westrock, you will be responsible for receiving and processing material orders from customers in a timely and accurate manner. This includes informing customers of unit prices, shipping dates, and any additional information needed by the customer. You will also be responsible for receiving and resolving most customer complaints in a professional and courteous manner.

What You Will Do:

Process customer orders via telephone, internet, or fax in a timely and accurate manner.
Inform customers of unit prices, shipping dates, and any additional information needed by the customer.
Receive and resolve most customer complaints in a professional and courteous manner.

Why Choose Westrock:

At Westrock, we are committed to providing exceptional customer service and building strong relationships with our customers. As a Customer Service Advocate, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our customers.



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