Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.
Key Responsibilities- Provide personalized support to customers throughout the car-buying process, from initial inquiry to final sale.
- Conduct thorough vehicle inspections to ensure accuracy and transparency in our sales process.
- Process sales paperwork and manage customer contracts with attention to detail and a focus on accuracy.
- Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- Stay up-to-date on product knowledge and sales processes to provide informed and confident customer interactions.
- High school diploma or equivalent required.
- Previous sales and customer service experience preferred.
- Valid driver's license required.
- Basic computer skills and proficiency in Microsoft Office Suite preferred.
CarMax is a leading retailer of used cars, committed to delivering an honest and transparent car-buying experience. Our team of over 25,000 associates work together to provide exceptional customer service and achieve our mission of making car buying easier and more enjoyable for our customers.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
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