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Customer Delivery Specialist
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Delivery Specialist. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in our markets.
Key Responsibilities- Vehicle Delivery: Safely transport vehicles to customers' doors using our custom car haulers.
- Customer Interaction: Build strong relationships with customers, ensuring their needs are met and exceeded.
- Logistics and Operations: Load and unload vehicles, inspect the car-hauler, and maintain accurate records.
- Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional service.
- Customer Service: Proven ability to provide exceptional customer service in a fast-paced environment.
- Communication: Excellent verbal and written communication skills.
- Physical Demands: Ability to lift, push, and pull items up to 50lbs, as well as stand for extended periods.
- Driving: Valid driver's license and a clean driving record.
- Education: High school diploma or equivalent required.
At Carvana, we're revolutionizing the car-buying experience. We're a team of innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences. If you're looking for a challenging and rewarding role in a dynamic environment, we encourage you to apply.