Hotel Maintenance Specialist
6 days ago
We are seeking a highly skilled and detail-oriented Maintenance Technician to join our team at Home2 Suites Winter Haven. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our hotel's maintenance operations, including refrigeration, heating, plumbing, and HVAC systems.
Responsibilities- Work closely with the Chief Engineer and Housekeeping team to inspect property daily, identifying current and potential safety and/or maintenance needs.
- Prioritize maintenance problems, complaints, and work orders using our digital work order platform.
- Troubleshoot and perform maintenance operations for the property, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the hotel.
- Maintain an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens, and all hotel equipment.
- Maintain cleanliness of grounds and attractiveness of landscaping.
- Ensure cleanliness and orderliness of all work space and storage areas.
- Ensure pool is properly maintained, including cleanliness and chemical content.
- Maintain the building exterior, if not serviced by a contractor (e.g. lawn care, painting, etc).
- Responsible for completing all required shift paperwork and reports accurately and completely in our digital work order platform.
- Greet each guest that you encounter during your shift with a friendly smile.
- Ensure uniform and personal appearance are clean and professional.
- Follow hotel procedures for reporting and turning in lost and found articles.
- Coordinate with other departments as necessary to resolve service requests or problems.
- Ensure guest and associate safety by following established security procedures, including emergency procedures, key security, and protecting guest and company confidential information.
- Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Must be able to communicate effectively verbally and in writing with guests and staff.
- Basic knowledge of plumbing, electrical, HVAC, refrigeration, carpentry, painting, dry walling, carpeting repair, safety operating systems.
- Must have basic computer and keyboard skills.
- This position is on their feet for the majority of their shift and requires a great deal of standing, walking, bending, stretching, pushing, lifting, pulling, twisting, using arms and hands, and attention to detail.
- Ability to work a flexible schedule, including mornings, days, evenings, weekends, and holidays.
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Facilities Maintenance Specialist
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