Customer Service Specialist
1 week ago
We are seeking a highly motivated and enthusiastic Customer Service Specialist to join our team at Knitwell Group in Norfolk, VA. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our clients.
About the RoleThis is a part-time position that requires flexibility and a willingness to work evenings, weekends, and holidays. You will be working closely with our customers to understand their needs and provide personalized recommendations. Your goal will be to exceed client expectations through exceptional selling techniques and product knowledge.
About UsKnitwell Group is a leading retailer of plus-size clothing, dedicated to empowering women through fashion. We value diversity, inclusivity, and community, and we're committed to creating a workplace culture that reflects these values. Our company is built on strong leadership principles, including taking ownership of results, innovating and learning fast, and winning as a team.
What We OfferAs a Customer Service Specialist with Knitwell Group, you can expect:
- A competitive salary of $15-18 per hour, depending on experience
- The opportunity to work with a diverse range of customers and products
- Ongoing training and development opportunities to enhance your skills and career progression
- A fun and supportive work environment with a focus on teamwork and collaboration
To succeed in this role, you will need:
- Excellent communication and customer service skills
- Experience in retail or sales, preferably in a plus-size clothing store
- The ability to work flexibly, including evenings, weekends, and holidays
- Strong product knowledge and the ability to recommend products based on customer needs
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