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Patient Services Coordinator

2 months ago

Columbus, Ohio, United States Ohio State University Physicians, Inc. Full time
About the Role

Ohio State University Physicians, Inc. is seeking a highly skilled Patient Services Associate to join our dynamic team. As a key member of our staff, you will play a vital role in providing exceptional patient support services.

Key Responsibilities
  • Coordinate and provide patient support services, including answering phones, directing calls, and greeting patients/visitors.
  • Maintain patient medical records via electronic medical records (EMR) or paper charts.
  • Assist with patient scheduling, perform office functions, and handle patient payments as applicable.
Requirements
  • High School diploma or equivalent.
  • One year of customer service experience.
  • Strong problem-solving skills and ability to manage multiple priorities.
  • Excellent communication skills, both written and verbal.
  • High level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
Benefits

We offer a competitive benefit package, including medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement. Additionally, we provide an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees' overall wellbeing.