Relationship Banker

5 days ago

State College, Pennsylvania, United States First National Bank of Pennsylvania Full time
Primary Office Location:

1667 N. Atherton Street, State College, PA

Key Responsibilities:

Develop Proficiency: Basic consumer banking transactions, account servicing, and lending.

Execute Branch Leads: Consistent execution of all customer transaction requests and identification of opportunities to convert transactions to qualified sales or referral leads.

Adhere to FNB Policies: Strategies, and Core Values.

Primary Responsibilities:

Promote Sales Process: Greet customers, identify customer service and product needs, leverage sales leads, and outbound calling.

Make Recommendations: Selling and cross-selling of Bank products and services.

Identify and Achieve Goals: Individual weekly sales/referral goals set by the Branch Manager.

Incorporate Digital Products: FNB digital products and services into customer interactions.

Operational Duties: Traditional teller transactions and other operational tasks according to established policies and procedures.

Additional Responsibilities: Perform other related duties and projects as assigned.

Compliance: Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Education and Experience:

Minimum Level of Education: High School or GED

Minimum # of Years of Job Related Experience: 0

Skills Required:

Excellent Customer Service Skills: Excellent communication skills, both written and verbal

Excellent Organizational, Analytical and Interpersonal Skills: Detail-oriented

Ability to Use a Personal Computer and Job-Related Software: MS Word - Basic Level, MS Excel - Intermediate Level, MS PowerPoint - Basic Level

Licensures/Certifications: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required

Physical Requirements: Frequent driving (car, van, truck)

Equal Employment Opportunity: FNB provides all applicants and employees a discrimination and harassment free workplace.

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