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Personal Banker

2 months ago

State College, Pennsylvania, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a highly skilled and motivated individual to join our team as a Branch Sales and Service Associate. As a key member of our Retail Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

Key Responsibilities
  • Customer Acquisition and Retention
    • Acquire and deepen the branch customer base through proactive sales and service activities.
    • Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
  • Sales and Service
    • Drive proactive sales conversations through internal and outbound interactions using a defined sales process.
    • Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.
  • Lobby Engagement and Community Outreach
    • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
    • Collaborate with ecosystem partners to grow customer's share of wallet.
  • Risk Management and Compliance
    • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
    • Participate in branch daily operations, ensuring they are completed in an efficient and accurate manner.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; related experience or product knowledge preferred.
  • Skills and Competencies
    • Strong customer service and sales skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Excellent communication and interpersonal skills.
  • Certifications and Licenses
    • Home Lending Designated Lender Certification - PNC Financial Services Group, Inc. (optional).
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

  • Medical/prescription drug coverage (with a Health Savings Account feature).
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short and long-term disability protection.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child/elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs fully paid.
  • A robust wellness program with financial incentives.

PNC generally provides the following paid time off, depending on your eligibility:

  • Maternity and/or parental leave.
  • Up to 11 paid holidays each year.
  • 8 occasional absence days each year, unless otherwise required by law.
  • Between 15 to 25 vacation days each year, depending on career level.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit the PNC website.