Sonic Drive-In Restaurant Manager
1 week ago
As a Sonic Drive-In General Manager, you will oversee the daily operations of the Drive-In, ensuring quality food is served in a clean, safe, and efficient manner. This role is responsible for managing the Drive-In and its employees, adhering to company policies and procedures, and maintaining a positive customer experience.
Key Responsibilities:- Manage and train crew members, carhops, and skating carhops to ensure excellent customer service and quality food preparation.
- Direct and assign employees as needed to meet operational standards.
- Adhere to and monitor employee compliance with the drive-in employee handbook, policies, and practices.
- Perform opening and closing duties, including preparing employee work schedules and monitoring inventory levels.
- Complete and maintain employment-related records and payroll records.
- Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
- Immediately and respectfully resolve guest requests and report guest complaints to immediate supervisors.
- Interview and hire restaurant crew and management team members to achieve proper staffing levels.
- Prepare operational reports and develop action plans to resolve unfavorable financial and sales trends.
- Develop and implement a marketing plan to promote the Drive-In and increase sales.
- High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
- Minimum of two years of restaurant management experience, preferably in the QSR industry, with experience running shifts without supervision.
- Ability to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
- Knowledge of recruiting, interviewing, and selection practices, as well as federal and state labor laws and local health and sanitation laws and regulations.
- Leadership and supervisory practices and skills, effective verbal and written communication skills, basic accounting and computer skills, and ability to follow directions and work with autonomy once given directions.
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits
- Employee discounts
- Bonuses
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