Sonic Drive-In Restaurant Manager

1 week ago


La Porte, Texas, United States Sonic Full time
Job Title: Sonic Drive-In General Manager

As a Sonic Drive-In General Manager, you will oversee the daily operations of the Drive-In, ensuring quality food is served in a clean, safe, and efficient manner. This role is responsible for managing the Drive-In and its employees, adhering to company policies and procedures, and maintaining a positive customer experience.

Key Responsibilities:
  • Manage and train crew members, carhops, and skating carhops to ensure excellent customer service and quality food preparation.
  • Direct and assign employees as needed to meet operational standards.
  • Adhere to and monitor employee compliance with the drive-in employee handbook, policies, and practices.
  • Perform opening and closing duties, including preparing employee work schedules and monitoring inventory levels.
  • Complete and maintain employment-related records and payroll records.
  • Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Immediately and respectfully resolve guest requests and report guest complaints to immediate supervisors.
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels.
  • Prepare operational reports and develop action plans to resolve unfavorable financial and sales trends.
  • Develop and implement a marketing plan to promote the Drive-In and increase sales.
Requirements:
  • High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Minimum of two years of restaurant management experience, preferably in the QSR industry, with experience running shifts without supervision.
  • Ability to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.
  • Knowledge of recruiting, interviewing, and selection practices, as well as federal and state labor laws and local health and sanitation laws and regulations.
  • Leadership and supervisory practices and skills, effective verbal and written communication skills, basic accounting and computer skills, and ability to follow directions and work with autonomy once given directions.
Benefits:
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Employee discounts
  • Bonuses


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