Fitness Floor Staff

4 days ago


Woburn, Massachusetts, United States YMCA of Greater Boston Full time
Job Overview

The YMCA of Greater Boston is seeking a highly motivated and customer-focused individual to join our team as a Fitness Floor Staff member. As a key member of our fitness center team, you will play a vital role in ensuring a positive and safe experience for our members.

Key Responsibilities
  • Provide exceptional customer service to members and staff, responding to their needs and concerns in a timely and professional manner.
  • Maintain the cleanliness and organization of the fitness facilities, ensuring a safe and healthy environment for all users.
  • Assist members with equipment usage, physical distancing, and cleaning protocols, promoting a culture of respect and inclusivity.
  • Monitor room capacity and member traffic flow, communicating with staff and members to ensure a smooth and enjoyable experience.
  • Activate the branch Emergency Response Plan as needed, responding to medical or other emergencies and informing branch leadership.
Requirements
  • Fitness floor or customer service experience, with a strong focus on providing excellent service to members and staff.
  • CPR/AED certification, with the ability to obtain and maintain certification.
  • CORI/SORI background check, with a clean record.
Preferred Qualifications
  • NCCA or similar accredited personal training certification, with a passion for fitness and wellness.
Benefits
  • FREE YMCA Membership for you and your family.
  • Discount on Specialty Programs like Personal Training and Swimming Lessons.
  • Robust Retirement Plan up to 10%.
  • Health, Dental, and Vision Benefit Package.
  • Vacation and Sick Time.


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