Service Support Associate
7 days ago
We are seeking a highly motivated and enthusiastic Service Support to join our team at Dave & Buster's. As a Service Support, you will play a vital role in ensuring our Guests have an unparalleled experience through exceptional service and support.
Key Responsibilities:- Assist Bartender, Cocktail Staff, and Wait Staff in maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.
- Deliver an exceptional Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Adhere to all company safety and sanitation policies and procedures.
- Responsible for bus stand cleanliness and stocking.
- Ensure wait stations remain clean.
- Empties trash and spot sweeps whenever the floor needs it or when a Manager requests.
- Perform opening/closing responsibilities, including party breakdown/duties.
- Restocks and prepares supplies for shift change and/or close.
- Ensures food is properly garnished prior to running out to Guests.
- Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
- Busses and resets tables.
- Delivers food to tables and ensures the Guests have everything they need.
- Offers assistance to Guests by clearing away dishes and glassware and refilling beverages.
- Assists in party setup.
- Maintains cleanliness of restrooms, including restocking of supplies.
- Cleans high chairs and booster chairs.
- Assists other Team members as needed or when business needs dictate.
- Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
- Restaurant and/or bar experience preferred but not required.
- Must demonstrate ability to clearly communicate with Guests and other Team members.
- Must be at least 16 years of age.
- Work days, nights, and/or weekends as required.
- Work in noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
We offer a competitive salary range of $6.75 - $12 per hour and a comprehensive benefits package. As an equal opportunity employer, we are dedicated to our policy of nondiscrimination in all aspects of employment and comply with all Federal, State, and Local laws regarding nondiscrimination. We are proud to be an E-Verify Employer where required by law.
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