Restaurant Operations Manager
3 days ago
Job Type
Full-time
Description
Results-driven leader seeking to drive success through people, quality, and hospitality. As a key member of the bartaco team, you will be responsible for the overall operation of your location, ensuring the integrity of our brand.
Key Responsibilities:
* Establish guest service and satisfaction as a priority through personal example
* Respond to guest complaints and resolve them in a way that ensures the guest will return again quickly and ensures that every guest leaves happy
* Assist the GM in recruiting, retaining, training, and developing an optimum number of staff who are enthusiastically dedicated to delivering the highest level of hospitality to the guest
* Assist the GM in achieving targeted budgets, goals, and objectives
* Assist the GM in community involvement programs and marketing initiatives
* Ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines while providing quality food and exceptional service
* Assist the GM in controlling other direct operating expenses such as utilities, smallwares, etc., to minimize expense without adversely affecting operations
Requirements:
* Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity as an hourly team member (i.e., trainer, shift leader)
* Prior high-volume management experience required
* Dependable, detail-obsessed, and open to constructive feedback
* Exceptional communication skills-written and verbal (1:1 and in a group setting)
* Ability to reach, bend, stoop, and frequently lift up to 25 lbs. without assistance and 50 lbs. with assistance
* Ability to be on your feet and alert for extended periods of time
Salary Description:
Starting at $65,000.00
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