Restaurant Operations Manager

2 days ago


Westport, Connecticut, United States Menus and Venues Full time
Role Summary:
As a key member of our restaurant team, you will be responsible for ensuring a superior guest experience through exceptional service and daily restaurant operations. You will support the General Manager and team by organizing, planning, and directing activities in all aspects of dining room service and front of house.

Key Responsibilities:
Operations
• Maintain a clean, organized, and efficient work space, adhering to company standards and policies.
• Collaborate with the General Manager and Regional Leader to analyze business, recommending and implementing improvements to reduce costs and increase sales.
• Enforce company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling.
• Uphold all company policies and procedures.

People & Development
• Build a positive work environment, training and cultivating talent, and promoting from within.
• Assist the General Manager in hiring, training, developing, and evaluating employees.
• Lead by example, communicating clearly and effectively, and educating your team through daily line-ups, staff training programs, employee discussions, and evaluations.

Guest Experience
• Interact with guests to enhance their experience and obtain feedback, effectively responding to and handling guest issues and complaints.
• Act as a brand ambassador, leading and developing community relations.

Requirements:
• One or more years of restaurant experience in a leadership role.
• Comfortable, efficient, and charismatic on the floor, with a natural ability to connect with others.
• Excellent training capabilities, dedicated to the growth and success of your team.
• A clear communicator and balanced decision maker.
• Organized, hardworking, detail-oriented, and hands-on.
• Responsible and honest.

Perks & Benefits:
URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.

Pay Range:
USD $70,000.00 - $75,000.00 per year.

EEO Statement:
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

  • Westport, Connecticut, United States Shake Shack Careers Full time

    Unlock Your Potential at Shake Shack CareersAt Shake Shack, we're passionate about crafting unforgettable experiences for our guests. As a leading hospitality brand, we're committed to delivering high-quality food with a high level of hospitality.Key Responsibilities:Manage daily restaurant operations to ensure superior service and guest satisfactionTrain...


  • Westport, Connecticut, United States bartaco Full time

    Job SummaryAs a key member of the bartaco team, the Assistant General Manager will play a crucial role in driving the success of our locations. This dynamic leader will be responsible for overseeing the day-to-day operations, ensuring exceptional guest service, and fostering a positive work environment.Key Responsibilities: Establish and maintain high...


  • Westport, Connecticut, United States Shake Shack Full time

    Unlock Your Potential at Shake ShackAt Shake Shack, we're passionate about serving high-quality food and providing exceptional customer experiences. As a Restaurant Supervisor, you'll play a key role in leading our team to deliver outstanding results and drive business growth.Key Responsibilities:Manage daily restaurant operations to ensure seamless service...


  • Westport, Connecticut, United States bartaco Full time

    Job Type Full-time Description Results-driven leader seeking to drive success through people, quality, and hospitality. As a key member of the bartaco team, you will be responsible for the overall operation of your location, ensuring the integrity of our brand. Key Responsibilities: * Establish guest service and satisfaction as a priority through personal...


  • Westport, Connecticut, United States Menus and Venues Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Menus and Venues. As a key member of our leadership team, you will be responsible for ensuring exceptional guest experiences and driving business growth through effective operations management.Key ResponsibilitiesOperationsDevelop and maintain a clean,...


  • Westport, Connecticut, United States Shake Shack Full time

    About Shake ShackShake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more.With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.Job SummaryWe are seeking a positive and enthusiastic Shift...


  • Westport, Connecticut, United States Menus and Venues Full time

    Job Summary:As a key member of our restaurant team, you will be responsible for ensuring a superior guest experience through excellent service. You will support the General Manager and entire team by organizing, planning, and directing activities in all aspects of dining room service and front of house.Key Responsibilities:• Create and maintain a clean,...

  • Restaurant Host

    3 days ago


    Westport, Connecticut, United States Basso Restaurant & Wine Bar Full time

    Host Opportunity at Basso Restaurant & Wine BarWe are seeking a charismatic and experienced host to join our team at Basso Restaurant & Wine Bar in Westport, CT. As a host, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring a seamless dining experience, and providing exceptional customer service.Key...


  • Westport, Connecticut, United States Menus and Venues Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Menus and Venues. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our dining room and front of house areas.Key ResponsibilitiesOperationsMaintain a clean, organized, and efficient work environment,...


  • Westport, Connecticut, United States Shake Shack Full time

    {"Job Title": "Restaurant Shift Supervisor", "Job Responsibilities": "As a Restaurant Shift Supervisor at Shake Shack, you will be responsible for managing the flow of service and directing the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.You will help build and lead a high-performing team of hourly...

  • Restaurant Manager

    2 days ago


    Westport, Connecticut, United States bartaco Full time

    About bartacoWe're a restaurant pioneer, inspired by a passion for creating memorable moments for our guests. Our culture is built on a long line of rebels, innovators, and trailblazers who obsess over surrounding themselves with infectious energy, strong culture, and good people.We're looking for a Service Leader to join our team, someone who can deliver an...


  • Westport, Connecticut, United States bartaco Full time

    About bartacoWe're a restaurant pioneer, inspired by a passion for creating memorable moments for our guests. Our culture is built on a foundation of infectious energy, strong culture, and good people.We're looking for a Service Leader to join our team, someone who shares our passion for delivering exceptional guest experiences. As a Service Leader, you'll...

  • Operations Director

    3 days ago


    Westport, Connecticut, United States Pizza Hut Full time

    Director of Operations Job DescriptionWe are seeking a highly skilled and experienced Director of Operations to lead our restaurant operations and drive business growth.Key Responsibilities:Lead and manage restaurant operations to achieve financial commitments and guest satisfaction standards.Develop and implement strategic plans to drive sales and profit...

  • Operations Director

    3 weeks ago


    Westport, Connecticut, United States Pizza Hut Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at Pizza Hut. As a key member of our leadership team, you will be responsible for driving the overall success of our restaurants, ensuring exceptional guest satisfaction, and leading our team to achieve business objectives.Key...

  • Operations Director

    3 days ago


    Westport, Connecticut, United States Pizza Hut Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at Pizza Hut. As a key member of our leadership team, you will be responsible for driving the overall success of our restaurants, ensuring exceptional guest satisfaction, and leading our team to achieve business objectives.Key...

  • Operations Director

    3 days ago


    Westport, Connecticut, United States Pizza Hut Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Operations to join our team at Pizza Hut. As a key member of our leadership team, you will be responsible for driving the success of our restaurants through effective management and strategic planning.Key ResponsibilitiesLeadership and Management: Provide strategic direction and...

  • Server Position

    4 weeks ago


    Westport, Connecticut, United States Basso Restaurant & Wine Bar Full time

    About the RoleWe are seeking a charismatic and reliable server to join our team at Basso Restaurant & Wine Bar. As a server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesProvide attentive and personalized service to guests, ensuring their needs are met and...

  • District Manager

    3 days ago


    Westport, Connecticut, United States Pizza Hut Full time

    Job Title: District Manager DesignateWe are seeking an experienced and passionate District Manager Designate to lead our team of restaurant managers and drive performance in our restaurants.Key Responsibilities:Ensure all restaurants in the district achieve financial and guest satisfaction goals.Provide leadership and coaching to restaurant managers to...


  • Westport, Connecticut, United States Basso Restaurant & Wine Bar Full time

    About the RoleWe are seeking a charismatic and experienced host to join our team at Basso Restaurant & Wine Bar. As a key member of our service team, you will be responsible for ensuring a warm and welcoming experience for our guests.Key ResponsibilitiesManage table assignments and seating arrangements to maximize guest satisfactionTake phone orders and...


  • Westport, Connecticut, United States Aramark Full time

    Catering Operations Manager Job DescriptionAt Aramark, we are seeking a highly skilled and experienced Catering Operations Manager to lead our catering team. As a key member of our operations team, you will be responsible for managing the catering operations, developing and executing operational catering standards, and ensuring the highest level of quality...