Guest Service Supervisor

2 months ago


Colchester, Vermont, United States Global Partners Full time

About Global Partners

At Global Partners, we strive to create a workplace that values diversity, equity, and inclusion. We believe that everyone deserves an opportunity to succeed, regardless of their background or circumstances.

Job Description

We are seeking a Guest Service Supervisor to join our team. As a Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and support.

Key Responsibilities

  • Provide excellent customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Supervise a team of guest service representatives, providing guidance and support to ensure that they are meeting our high standards.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure that our guests receive a seamless and enjoyable experience.

What We Offer

As a Guest Service Supervisor at Global Partners, you will have the opportunity to work with a talented and diverse team, and to make a real difference in the lives of our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Requirements

  • 2+ years of experience in a customer-facing role, preferably in the hospitality industry.
  • Proven track record of providing excellent customer service and leading a team to achieve high standards.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.


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