Guest Service Supervisor

2 weeks ago


Colchester, Vermont, United States Global Partners Full time

About the Role

We are seeking a highly skilled Guest Service Supervisor to join our team at Global Partners. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities

  • Provide exceptional customer service and support to guests, responding to their needs and concerns in a timely and professional manner.
  • Lead and manage a team of guest service representatives, providing guidance and coaching to ensure that they are meeting the highest standards of customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty, working closely with other departments to ensure seamless delivery of services.
  • Monitor and analyze customer feedback, using this information to identify areas for improvement and implement changes as needed.

What We Offer

As a Guest Service Supervisor at Global Partners, you will have the opportunity to work with a diverse and dynamic team, delivering exceptional customer experiences and making a real difference in the lives of our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Our Commitment to Diversity and Inclusion

At Global Partners, we are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. We believe that diversity and inclusion are essential to our success, and we strive to create a work environment that is free from discrimination and harassment.



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