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Medical Support Specialist

2 months ago


Cary, North Carolina, United States WakeMed Full time

WakeMed Health & Hospitals is a leading provider of health services in Wake County. We are committed to delivering outstanding and compassionate care to our community. The Nurse Aide I/Clinical Secretary plays a vital role in supporting patients, families, and professional staff to ensure efficient customer-oriented service delivery. This role actively incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The ideal candidate will have 1 year of healthcare experience, a high school diploma or equivalent, and be certified as a Nurse Aide I. The role requires working 7:00 pm - 7:00 am, with weekend and call requirements as needed.