Senior IS Applications Analyst

4 weeks ago


Missoula, Montana, United States Providence Service Full time
About the Role

We are seeking an experienced Epic Lab/Beaker Senior to join our team at Providence Service. As a key member of our IS Applications team, you will be responsible for providing technical expertise and support for our Epic system.

Key Responsibilities
  • Collaborate with clients to determine information and data requirements
  • Evaluate and report on various topics, sometimes complex in nature
  • Work with internal teams to support and develop business solutions
  • Use professional knowledge, judgment, and analysis to make decisions or recommend a course of action that meets business needs
  • Demonstrate service excellence and positive interpersonal relationships in dealing with others
  • Apply standards, concepts, and theories related to technical discipline to provide solutions to moderate to highly complex problems
  • Prepare documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders
  • Participate in projects and assist project leaders, taking lead on smaller projects as needed
  • Synthesize data, information, and knowledge to analyze multiple approaches/solutions to issues or problems
  • Collaborate with peers to create and maintain standard team-specific documentation
  • Instrumental in maintaining and consistently participating in improving standards of documentation
  • Identify, manage, and communicate issues and risks, diplomatically escalating as appropriate through areas affected
  • Assist in troubleshooting root cause failures
  • Understand and translate business needs into system configuration and workflow validations
  • Build and participate in test plan development
  • Act as a resource during testing and upgrades; coordinate with appropriate individuals
  • Ability to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results
  • Plans and coordinates downtime, change management, maintenance, and upgrades
  • Ability to travel as required
  • Perform rotational on-call responsibilities
Requirements
  • Bachelor's Degree in Computer Science, Business Management, Information Services, or equivalent education/experience
  • Within 90 days of hire, Epic certification (must be kept up to date)
  • 4 years of Epic Certification with build experience
  • 7 years of Build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic Certification and build experience)
Preferred Qualifications
  • Certifications in software applications, technology infrastructure, or clinical specializations
Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.


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