Business Systems Analyst

5 days ago


Missoula, Montana, United States Rocky Mountain Elk Foundation Full time

Job Summary:

The Rocky Mountain Elk Foundation is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our IT department, you will be responsible for identifying technology needs and coordinating organizational resources to facilitate efficient solutions. Your primary goal will be to ensure user needs are met through the initiation, implementation, and continued support phases of technology projects. You will also be responsible for training users on relevant systems and serving as a support resource. Your expertise will be crucial in maximizing the potential of systems and ensuring end-user technology is current, relevant, and integrated efficiently with other systems when possible.

Key Responsibilities:

Collaborate with staff to thoroughly understand the needs to be supported by the information systems and technology.
Facilitate training, including developing user procedures and guidelines. Train users on new processes/functionality. Train new system users.
Respond to inquiries and provide advice to users regarding current and potential system inputs, processes, and outputs.
Communicate plans and timeframes, ensuring that users understand anticipated results.
Develop and communicate detailed specifications for implementation.
Communicate project expectations and progress to management and other relevant parties.
Collaborate with the Project Manager to ensure the needs of the users have been met.
Satisfy data sampling, testing verification, and other user requests from existing databases.
Act as liaison with Information Technology and/or outside vendors to support relevant systems.
Assure all systems are fully documented including support information, FAQ, and SOP.
Provide user support, including researching and resolving issues, recommending solutions or alternate methods to working requirements.
Maintain awareness of current technological trends with a focus on applying technologies to enable improved workflows, efficiencies, teamwork, and customer service.
Analyze processes for improvement, application of technology, and assure processes are documented.
Provide functional support for RMEF systems including Office 365, ERP, and the Event Management System (EMS). Aid users in creation of reports and data analysis.
Work to assure data integrity across systems.
Develop, organize, and keep how-to and training information current.
Perform other duties as assigned.

Requirements:

Graduation from a college, university, or technical school with a degree in Computer Science, Information Systems, Business, or equivalent professional experience.
Two or more years of related experience.
Excellent verbal and written communication skills.
Extremely proficient in Microsoft Office Suite or related software program.
Extremely organized with great attention to detail.
Ability to be flexible with changing priorities.
Demonstrated ability to solve problems creatively and proactively. Self-motivated and resourceful.
Ability to work in a cooperative team environment.
Demonstrated ability and willingness to learn new technology quickly.

Salary Description:

$60,000-$80,000 DOE



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