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Patient Access Coordinator
2 months ago
Position Overview:
As a key member of the Patient Access team, you will play a vital role in ensuring seamless patient experiences within the Labor and Delivery department. This full-time position requires a commitment to providing exceptional service during scheduled shifts, including weekends and holidays.
Department:
Patient Access Admitting
Location:
Ascension Sacred Heart Emerald Coast
Benefits:
- Paid Time Off (PTO)
- Comprehensive health insurance options and wellness programs
- Retirement plans with employer matching
- Long-term and short-term disability coverage
- Employee assistance programs (EAP)
- Parental leave and adoption support
- Tuition reimbursement opportunities
Note:
Benefits eligibility may vary by position, and exclusions may apply for certain roles. Actual compensation will be determined based on role, education, experience, location, and qualifications. Please consult with your Talent Advisor for further details.
Key Responsibilities:
- Engage with patients and staff to accurately schedule appointments for necessary procedures.
- Execute clerical and reception tasks associated with patient registration.
- Collect essential demographic, insurance, and clinical information from patients and input it into the appropriate systems.
- Utilize available resources to address inquiries regarding procedure specifics, including type, date, and location.
- Optimize scheduling to enhance patient experience and clinical resource utilization.
- Coordinate and communicate schedules effectively.
- Assist in the management of insurance pre-certification and authorization processes.
- Provide guidance to patients and their representatives regarding pre-service requirements and instructions.
Qualifications:
- High School diploma or equivalent, or 1 year of relevant job experience required.
Additional Information:
Professional licensure or certification may substitute for education or experience, if applicable.
About Ascension:
Ascension Sacred Heart is dedicated to delivering high-quality healthcare services to communities in South Alabama and Northwest Florida. Our organization operates the region's only children's hospital and provides a wide range of specialties, including cardiology, brain and spine, pediatrics, women's health, orthopedics, and cancer care.
As a faith-based non-profit health system, Ascension empowers associates to contribute positively to their communities while fostering personal and professional growth. Our mission, vision, and values guide our commitment to exceptional care and community service.
Equal Employment Opportunity:
Ascension is an equal opportunity employer, providing fair employment opportunities to all associates and applicants regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, marital status, or any other legally protected status.
Military Friendly:
Ascension values the contributions of military personnel and their families, offering career flexibility and benefits to support their well-being.
