Rooms Coordinator
2 days ago
We are seeking a skilled Rooms Coordinator to join our team at The Ritz-Carlton Orlando Grande Lakes. As a Rooms Coordinator, you will be responsible for ensuring that our guests have a seamless and enjoyable experience during their stay with us.
Key Responsibilities- Assign rooms to guests based on their preferences and requests
- Pre-register designated guests and prepare key packets
- Organize and coordinate check-in/pre-registration procedures for arriving groups
- Review and track requests for room changes and communicate status to staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily and ensure rates match market codes
- Verify and adjust billing for guests
- File guest paperwork or documentation
- Set up and process guest check-ins and check-outs
- Activate room keys and secure valid payment
- Identify over-commitments and perform duplicate reservation checks
- Run daily reports and follow up with guests to ensure their requests or problems have been met
- High school diploma or equivalent required
- Less than 1 year of related work experience preferred
- No supervisory experience required
- License or certification not required
At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are proud to be a global leader in luxury hospitality and are committed to delivering exceptional experiences for our guests. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Rooms Coordinator
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Orlando, Florida, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Rooms Coordinator to join our team at The Ritz-Carlton Orlando Grande Lakes. As a key member of our Rooms and Guest Services Operations team, you will be responsible for ensuring seamless guest experiences through efficient room assignments, pre-registration, and check-in procedures.Key ResponsibilitiesAssign rooms to...
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Rooms Coordinator
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